User Management - Overview

For any users that have been granted User Management access, you'll be able to edit and adjust the permissions of users by clicking User Management on your left-hand toolbar.

From this screen, you will see all created users for Thrillshare along with their associated emails and current Thrillshare status. Some of the different statuses are:

  • Active - The user has created a password and logged into Thrillshare

  • Pending Invite - The user has been sent an invite, but has not logged in using Thrillshare's login. The user may have still logged in using their Google account or Outlook account.

  • Not Invited - The user is still pending invite from the User Manager and has not been sent an invite to join Thrillshare.

  • Locked - The user has been locked out due to too many invalid password attempts.

By hovering over the ... next to a user, you can edit their permissions and user role, send a password reset, resend an invitation, and archive a user

You can also checkmark several users and Send Invites in bulk or even Archive Users.

Unlocking Users

When a user submits a bad password, they may find themselves locked out of Thrillshare. You'll be able to identify the status by searching the user, which should show Locked in the User Status. To be able to unlock a user's account, checkmark the user, click More Actions and Unlock Users.

Filtering

At times, it may be beneficial to only search for specific types of users. By clicking the upside down filter arrow to the right of the search bar , you'll be able to search by User Status, Features, Roles, and Device Tokens.