Overview
Community Experience is the first AI-powered, district-branded community communication hub that connects AI Search, Chat, Routing & Task Management, and Analytics into one seamless workflow.
Community Experience enables valuable insights into user behavior through:
AI Search
Surfaces accurate answers instantly, powered by live CMS content
AI Chat
Handles follow-up questions, supports multilingual families, and avoids dead ends
Unified Task Management
Every question from the contact us form is routed into one centralized inbox for staff assignment, organization, and follow-through
Analytics & Insights
Provides districtwide visibility into what families need, where confusion occurs, and communication gaps